Accessibility Statement

Accessibility statement for Merthyr Tydfil Public Libraries

This accessibility statement applies to Merthyr Tydfil Public Library Service website at https://www.merthyrlibraries.co.uk

This website is run by Merthyr Tydfil County Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible: 

  • you cannot modify the line height or spacing of text 
  • most older PDF documents are not fully accessible to screen reader software 
  • there’s a limit to how far you can magnify the map on our contact us page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Merthyr Tydfil Public Libraries Service. 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Merthyr Tydfil County Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Content that’s not within the scope of the accessibility regulations

PDFs and other documents 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document]. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

What we’re doing to improve accessibility

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Preparation of this accessibility statement

This statement was prepared on 17 February 2025. It was last reviewed on 25 February 2025.

This website was last tested on 25 February 2025 against the WCAG 2.2 AA standard.

The Software Development Team at Merthyr Tydfil County Borough Council used Silktide to carry out automated testing of this website.